Frequently Asked Questions
Everything you need to know about your VUJA DÉ experience.
What is the typical shipping duration for new collections?
Orders are processed within 3-5 business days. Domestic shipping typically takes 5-7 business days, while international shipping can take 10-14 business days depending on the destination.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-release items may be marked as final sale.
How should I care for my VUJA DÉ garments?
To preserve the integrity of the fabrics and hardware, we recommend cold hand washing or professional dry cleaning. Always refer to the specific care label found inside each garment.
Do you restock sold-out items?
In order to maintain exclusivity and reduce waste, most of our pieces are produced in limited quantities and are not restocked once sold out. We recommend signing up for our newsletter for future drop alerts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal and Apple Pay for a secure and seamless checkout experience.